Estavo support

Report an issue

Tell us about a technical problem, unexpected behaviour, security concern or Marketplace issue affecting your Estavo account or use of the platform.

Before submitting

Help us understand what happened

Provide a clear description of the problem, the area of Estavo affected and the steps you took before the issue appeared.

Include non-sensitive screenshots or error messages where useful. Do not include passwords, passkeys, authentication codes or full payment-card details.

Technical problem

A page, button, form, upload, report or feature does not work as expected.

Security concern

You notice unfamiliar access, an unexpected account change or activity you did not authorise.

Marketplace issue

An order, payment, SMS pack, storage add-on or third-party service has an unexpected status.

Incorrect information

Information, status, dates or results appear incomplete, duplicated or inconsistent.

Issue report

Submit the details

Include enough information for the support team to identify the account, affected area and problem.

Full name

Account email

Issue type

Impact

Page or feature affected

Property, tenancy or order reference — optional

What happened?

Steps to reproduce — optional

Screenshot or supporting file — optional Remove unnecessary personal, tenant or payment information before uploading.

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Support resources

Find help before reporting

The documentation may already contain a solution for common account and platform problems.

Documentation

Browse guides for properties, tenancies, compliance, documents, financials, Marketplace services and more.

Browse documentation →

Account and security

Review password, passkey, Google sign-in, active-session and suspicious-activity guidance.

Review account security →

General support

Use the contact page for general enquiries, partnerships or questions that are not technical issue reports.

Contact Estavo →