Change your account email
Update the email used for your Estavo account, review how the change affects password recovery and connected sign-in methods and complete any required confirmation steps.
Your account email can be used for sign-in, password recovery, account notices and identity confirmation. Change it only to an address you control and can continue to access.
What your account email may be used for
A general contact field does not always control sign-in or password recovery. Use the dedicated account-email setting where available.
Before changing your account email
- Confirm you are signed in to the correct Estavo account.
- Check that you can access the current email inbox.
- Confirm the new email address is entered correctly.
- Check that you control the new inbox.
- Avoid shared or temporary email addresses.
- Review whether Google sign-in is connected.
- Confirm another recovery method is available where possible.
- Use a trusted device.
- Do not start the change during urgent account work.
A typing error can prevent confirmation messages or future password-reset emails from reaching you.
Open the account-email settings
Sign in to Estavo
Use your current password, passkey or connected Google sign-in method.
Open the profile menu
Select your name, initials or profile icon.
Select Account & Security
Open the area containing sign-in and account identity settings.
Open Account Email
Select the available change or update action.
Review the current account email
- Confirm the displayed address belongs to you.
- Check that the spelling is correct.
- Review whether it is verified.
- Confirm whether it is connected to Google sign-in.
- Check whether a pending email change already exists.
- Do not continue if the current address is unfamiliar.
Enter the new email address
Change account email
Example account-email update form.
- Enter the complete new email address.
- Check every character carefully.
- Enter it again where confirmation is required.
- Do not use an inbox controlled by another person.
- Avoid a business inbox that several people share.
- Review the address before continuing.
Confirm that you authorised the change
Estavo may require your current password or another available account-confirmation step before accepting the new address.
- Use the current account password where requested.
- Complete a device or passkey check where offered.
- Follow the displayed confirmation process.
- Do not approve a change you did not initiate.
- Do not share confirmation codes with another person.
- Cancel the process if the details are incorrect.
Estavo support does not need your password, authentication code or email-confirmation link.
Complete the email-verification step
Open the new email inbox
Look for the Estavo confirmation message.
Review the message carefully
Confirm that it relates to the email change you started.
Use the confirmation action
Select the verification link or code provided by the process.
Return to Estavo
Check that the new address is now confirmed.
Open Estavo directly and review the account settings when an unexpected email-change message arrives.
Confirm that the account email changed
- Return to Account & Security.
- Review the displayed account email.
- Confirm the new address is marked verified where shown.
- Check that no pending change remains.
- Review any confirmation sent to the previous address.
- Check recent account notifications.
- Sign out only after confirming the change completed.
Sign in after the email change
- Sign out of the current session where appropriate.
- Open the Estavo sign-in page.
- Use the new email for password-based sign-in.
- Use the existing password unless it was changed separately.
- Check password-recovery messages reach the new inbox.
- Review Google sign-in separately.
- Do not repeatedly create new accounts when sign-in fails.
Review Google sign-in after changing the email
Changing the Estavo account email may not automatically change the Google account connected to sign-in.
- Review the Google account currently connected.
- Check whether its email matches the new Estavo address.
- Do not disconnect a working sign-in method until another method is confirmed.
- Select the intended Google browser profile.
- Check that Google sign-in opens the existing Estavo account.
- Contact support if it opens or creates a different account.
Review passkeys after changing the email
- Open the passkey section in Account & Security.
- Confirm existing passkeys remain connected.
- Test one trusted passkey where appropriate.
- Keep password or another recovery method available.
- Remove unfamiliar passkeys.
- Do not remove every working sign-in method at once.
Review notifications sent during the change
New-email confirmation
Confirms that the new address can receive account messages.
Previous-email notice
May alert the previous address that an account change was requested or completed.
Security notification
Review any sign-in or security message related to the change.
Unexpected message
Secure the account immediately when you did not initiate the change.
When you cannot access the existing email
- Try the available password, passkey or Google sign-in method.
- Check whether the account email can be changed while signed in.
- Do not send passwords or authentication codes to support.
- Provide the existing account email.
- Provide your name and a description of the access problem.
- Provide non-sensitive account references where requested.
- Do not create a replacement account without reviewing the existing one.
Correct an incorrectly entered email address
Check whether the change is pending
Review Account & Security before starting another request.
Cancel the pending change where available
Use the displayed cancellation action.
Enter the correct address
Check the spelling before submitting again.
Contact support if access is affected
Provide the old email, incorrect new email and safe account information.
Respond to an email change you did not request
- Open Estavo directly.
- Check whether you can still sign in.
- Change or reset the password.
- End unfamiliar sessions.
- Review passkeys and Google sign-in.
- Secure the connected email account.
- Review recent account changes.
- Contact Estavo support immediately.
Do not use a confirmation link or provide an authentication code when you did not initiate the email change.
Provide useful information when contacting support
- Your current or previous account email.
- The new email you intended to use.
- Your name.
- The sign-in method you normally use.
- Whether you can access either inbox.
- The approximate time the change was attempted.
- Any non-sensitive error message.
- Whether the change was expected or suspicious.
Do not send passwords, passkeys, authentication codes or complete confirmation links.
Common account-email problems
The email field is locked
Check whether a dedicated change-email action or support review is required.
The new email is rejected
Review its spelling and whether it is already used by another Estavo account.
The confirmation email is missing
Check spam, confirm the address and request a new message where available.
The verification link expired
Return to Account & Security and request another confirmation.
The old email still appears
Refresh the page and confirm the new address was verified.
The new email cannot sign in
Confirm the change completed and use the existing password unless it was changed separately.
Google opens the wrong account
Review the selected Google account and its connection to Estavo.
No email address can access the account
Use another valid sign-in method or contact support without creating a duplicate account.
Your account email has been reviewed
The next guide explains how to change a known password, reset a forgotten password and secure the account when password access may have been compromised.
Continue to password security