Complete your landlord profile
Add your contact details and account information so Estavo can use the correct details throughout your property records and communications.
Your landlord profile contains the core account details used to identify you within Estavo. Keeping this information accurate helps ensure that records, notifications and communications contain the correct details.
Why your profile matters
Your profile is separate from the information stored against an individual property, tenancy or tenant. It represents you as the Estavo account holder.
Account identification
Your name and core details identify you as the landlord account holder.
Communication details
Your email address and telephone number may be used for notifications and account support.
Landlord or business details
Where applicable, you can record the business or trading name used when managing properties.
Account preferences
Your preferences control how certain notifications, dates and account settings are handled.
Open your landlord profile
Profile settings are normally accessed from your account menu after signing in.
Sign in to Estavo
Open the Estavo application and access your landlord dashboard.
Open your account menu
Select your name, profile image or account icon in the main navigation area.
Select Profile or Account Settings
Open the profile area to review and update the information currently stored against your account.
Review your personal details
Check that your account name and personal information are complete and correctly spelled.
Your profile should identify the actual person responsible for the Estavo account, even where properties are managed under a business or trading name.
Add your contact details
Contact information helps Estavo deliver account notifications and allows the support team to identify the correct account when assistance is required.
Where Estavo allows the primary email address to be changed, you may need to verify the new address before it becomes active.
Add business or trading details
Where properties are managed through a business, company or trading name, enter the relevant details in the available landlord or organisation fields.
Individual landlords can leave organisation-specific fields blank where they do not apply. Only enter information that accurately reflects how the property is owned or managed.
Review your account preferences
Available preferences may vary as Estavo develops, but can include notification, date and communication settings.
- Review the email notifications you want to receive.
- Confirm your preferred date and regional settings where available.
- Review reminders and system notification preferences.
- Check communication preferences before inviting tenants.
- Save your changes before leaving the profile page.
Understand where your information is used
Your profile information is not automatically visible to every person using Estavo. Access depends on the purpose of the information and the records you choose to share.
Your account
Profile details are used to operate and identify your landlord account.
Tenant communication
Tenants may see selected landlord or contact details where these are included in shared records, documents or communications.
Estavo support
Authorised support personnel may access relevant account information when investigating a support request.
Avoid placing passwords, payment card details, security answers or unrelated sensitive information in profile fields or account notes.
Common profile problems
The Save button is unavailable
Check that all required fields are complete and that the information is entered in the expected format.
My changes are not showing
Refresh the page after saving. If the old information remains, sign out and sign in again.
My email address cannot be changed
The login email may be controlled separately from other profile information. Review the account security settings or contact support.
A business field does not apply
Leave optional organisation fields blank where you manage properties as an individual landlord.
The address is not recognised
Check the postcode and select the correct address from the available results, or enter it manually where permitted.
I entered incorrect information
Return to the profile page and correct the details. Contact support if a locked field needs to be amended.
Your profile is complete
Once your details have been reviewed and saved, the next step is to become familiar with the Estavo landlord dashboard.
Continue to the dashboard guide